Thursday, September 2, 2010

Distant Computer Management Improves Efficiency

When using remote desktop management programs you can free up your IT for other tasks. It will be much easier to fix and improve the performance of the computers in your network. Computers outside of the network can be repaired as well if they are set up on the system. The IT or repair person will be troubleshooting remotely but will see the same desktop screen that you have up on your computer.

 

Someone can access your computer from afar and troubleshoot, change settings, or anything else that needs to be done to get the machine up and running again. The ability to share control will free you up from disassembling your PC and hauling it into the tech shop.

 

This works well for larger companies, too. Imagine the busy IT having the ability to access the computers used throughout the building to troubleshoot an issue. The problem could be fixed in very short order without him or her having to physically walk across the company campus to access the computer with the glitch. These tasks can be more efficiently accomplished with the use of a high speed transfer rate that's available in the remote programs. The applications on a computer can be updated or changed, performance checks performed, or downloads can be deposited onto the recipient desktop. The user doesn't need to close what is being worked on for the tech to access the computer. The tech will see a full screen desktop as it appears on the computer that is having the problem. Any screen shots the tech observes that could be significant to solving a problem can be saved. How many times have you received an error message only to forget which number the error states?

 

Remote computer performance can be watched by the tech and any information that is relevant to the problem can be recorded. The IT will be able to discover what the user is experiencing, which is much easier and more effective than the user trying to explain the problem to the tech. When the tech has isolated the problem with the computer, an action can be commanded remotely as appropriate to the repair process. The computer being repaired can be rebooted, shut off, locked or unlocked, programs launched, or applications stopped. You will have the option of choosing from different styles of remote program. The most basic program will allow remote access including the full size desktop that the user is seeing, screen shot captures, and other interactive features. The next level program might also have the ability to chat with the computer user, monitor speed and performance, and access the inventory of the computer and print it all out. It would also include the features in the basic model. A remote desktop management program that has all the bells and whistles will typically include everything in the basic and medium access type programs and more. They may contain the ability to create a PC schedule of file operation. There is an option for added inventory data such as processor info, disk drives, printers, OS hotfix info, and program folders.

Wednesday, September 1, 2010

Patch Management Software Allows Security Choices For Now

Patch management software has become more popular over recent years with businesses both large and small. Frequent fixes to the windows operating System fix security issues and sometimes add functionality to the programs. They have also gotten the consumer used to the fact that most programs require patches.

 

Most computer owners will permit windows to manage, download and update patches automatically, as they feel it is important. However that is a limited operating patch program and does not address all the needs of a business in terms of security updates and fixes. A business has much more at stake and usually many more potentially vulnerable programs than a normal computer. Prior to release of the new patch update programs businesses could spend a lot in employee labor ensuring that all programs were upgraded and updated.

 

However the software patch management programs have taken much of the burden off the workforce and allow these operations to be configured and executed automatically. Whether a company has two machines or an entire network of machines spanning the nation, the need is the same, to keep up to date. While formerly one or more employees might be dedicated strictly to updating and securing all the machines in a location, new software programs have freed them for more profitable duties.

 

These programs usually have a special console and it may well be located on a single master machine on the network. The master console can determine which programs should be patched and which should be overlooked. The user can also determine from which website a patch should be downloaded.

 

Not every machine on a large network will have identical software installed. These machines all may be used for different purposes and this influences what programs are installed. Patch management programs for businesses are able to scan each machine and identify what programs are present and may need patches as opposed to simply applying a set number of fixes or patches to all machines regardless of content.

 

There are generally two types of management software for patches. The first type is an agent based management solution. Management programs that use the agent have a program installed on each machine, which performs a scan of the machine. This agent then downloads and installs necessary fixes and then sends a message to the central machine concerning what programs are installed and updated.

 

Agentless management programs on the other hand are centralized. The main machine performs all the scans upon the network and initiates the actions to patch. While agentless software is certainly more centrally configurable and permits closer monitoring of network machines than an agent based option. The cost for these programs will be higher than that of the agent based solutions. They also will require more supervision than those with agents.

 

Whichever method is chosen the patch management software alternatives tend to save time and help improve security. This is particularly true when patching a large network with many machines. Before a decision is made in favor of agent or agentless software the business should assess the available work force, security needs and bandwidth of the company. While the agent based solution is more bandwidth intensive, it requires less supervision. The agentless method requires less bandwidth but is ultimately more controllable.

Monday, August 30, 2010

Excellent Software Patch Management Within Budget

The use of software patch management easily automates the distribution of problem fixing patches across an entire network. Depending on the software, these updates can be scheduled beforehand or setup to coincide with your development team or third party patch providers. Many programs also offer the ability to scan the computers on the network for any vulnerabilities that require a patch.

 

Trying to perform a patch on every terminal in your company manually is a lengthy, time consuming process. It is also completely unnecessary and problematic. Instead of having an IT staffer waste another employees time by taking up the computer, the IT tech can automate the process with a program. Another problem with manual installation of patches is that some require human interaction to respond. The worker who is having their computer serviced has to wait as the IT technician waits on the patch prompts. This can all be done through scripting. Any prompts that the patch may ask for can be responded to without interaction. This way, two people are not wasting their time. There are many programs to select from. This selection process should be directed at fitting your business needs. Many programs have different features and those are what should be looked at. You want a software that is customizable to your needs as well as easy to use and maintain.

 

Patch management is a good way to protect your company from malicious attacks. Many hackers are able to manipulate the vulnerabilities in systems that have not been closed by a corrective patch. A good software will be able to scan your computers and determine which patch should be applied.

 

If your computers are not properly protected, viruses are only minor problem people and companies have to worry about. Hackers can steal company secrets, employee information, personal information. This can lead to loss of sales and profits and possibly identity theft. This type of malicious attack can be prevented by using a continuous checker. This feature would make sure that all computers on the network comply with the current patches available. If they do not then they are updated and a report is electronically generated to the system administrator. Most of the work of a software patch management software is done behind the scenes. Most workers will not even be aware that their computer is being updated to protect the company. The only time that it would be of any concern is when the system might need to be rebooted. The worker would be warned with a prompt and asked to save their work. This can be a very slight inconvenience having to wait for the system to reboot; it is however, a lot better than having to wait for an admin to go through every prompt. Most workers will be appreciative of the quick work that the software provides. There will be less inconvenient visits from the IT staff to have to see to issues related to the workers computer.

Friday, August 27, 2010

Improve Your Network Monitoring Services With MSP Software

One of the most important programs at the disposal of managed service providers today is known as MSP software. This type of software is specifically designed to assist network managers with the monitoring and managing of networks. These programs can help network managers assess the efficiency of an entire network, but it can also help network managers assess the efficiency of individual devices and programs within a network as well.

 

Due to the extraordinary demands that are commonly placed on network managers today, this software can be very useful when you need to relieve some of the burdens you are currently facing as a network manager. Network managers often face many difficulties, especially when they are managing multiple networks. If you are having trouble keeping up with the demands of your customers, you will definitely find the services and tools that are provided by MSP software to not only improve the quality of the services you provide to your customers, but you will also find that this software makes it easier for you to efficiently service the needs of your customers.

 

Network managers find this type of software to be incredibly useful, because it can provide an abundance of detailed information about a network's activities. Whether network managers need to assess the efficiency of individual devices within a network, or they need to assess a network's overall efficiency, they can easily do so by reviewing the information that is provided by this type of program.

 

By using MSP software, you can access information that will reveal the primary problems that are causing difficulties to arise within your network. Whether you need to access information about individual computers in a network, or you need to simply assess the overall efficiency of an entire network, this type of software can provide the information and tools you need to assess problems and find the source of problems quickly.

 

This software can even automate the process of managing a network as well. This software can provide notifications when a problem is about to arise within a network too. In this way, MSP software can help managed service providers avoid problems altogether, because the problems can be fixed before they actually cause a disruption within the communications of a network.

 

Network managers rely on all of these features, but one of the most useful features provided by this type of software is the remote access capability. This remote access capability allows network managers to access devices without actually being physically present at the location the devices reside in. By being able to remotely access devices, network managers can fix problems instantly and efficiently in order to provide higher quality and more effective services to their clients.

 

Along with monitoring the connections between different devices in a network, this type of software can even provide monitoring services for reviewing the efficiency of individual device components as well. As a network manager, you will be able to access detailed information about each device that may be present within a network when using MSP software. By accessing this information, you will be able to assess whether or not the components currently being used in a network can handle the demands a company is currently facing.

 

As you can see, MSP software can provide a number of different benefits to a managed service provider. Whether you are managing multiple networks, or you are simply managing one network, this type of software can make your network managing activities and services efficient and seamless overall.

Thursday, August 26, 2010

What Is An IT Technician Solution

An IT management software program can mean different things to different applications. For a small company it might mean just the program that manages the wireless devices and routs them to a connectivity device. In a large company there may be many devices attached and linked to each other to work together in a significant sized network. The larger systems could include inter company email and communications memos to employees.

 

Scheduling of employees that may be needed to complete the project, otherwise known as resource scheduling, which items they may need to complete their given tasks, and the scheduling of the tasks themselves can be tracked and their progress monitored. The estimated amount of time that may be needed to complete each component of the project can also be part of the program.

 

Any routine maintenance tasks that your IT technician would perform can be scheduled into the system. You can program alerts or reminders for the technical team to give them a heads up when its time to analyze a specific aspect of the system. Their time spent on each task can also be recorded.

 

When a larger project is attempted there are usually complications that need to be addressed. This is called the critical path, meaning the series of tasks that need to be performed in exact order because they all depend on each other. Optimizing a project by being aware of and managing these items in the critical chain will make for a better run project.

 

Complicated projects usually involve numbers of employees performing specific tasks that must be recorded. The people involved in the project at any level can see the progress of the project. The top level supervision can be set up with a different access than those working at the lower levels. Appropriate views of the project can be placed on the desktops of the participants for easy access.

 

The idea of using software to manage projects is not necessarily new. There have been programs available for years now that you can use even in your home for personal and home projects. Imagine doing a room addition with the convenience of a program to track each step of the job and all contractors, materials, labor costs, tasks and estimated completion times all there for you to fill in as they occur. You can even track the budget for the project.

 

The way in which you will access the information has variations available, too. For the big company applications there are desktop management or web management options. For personal home use just place the program on your desktop or laptop.

 

When you choose to use IT management software for your project management, be prepared to be impressed with the efficiency you'll experience. When the project is managed on the web based system, you'll have instant access to all aspects of the project as it is happening. Being apprised of the progress will allow you to concentrate on other things instead of physically communicating with your IT and trying to keep up with the details.

Monday, August 23, 2010

It is nearly impossible to imagine a business today that does not have a significant reliance on information technology. The more complex or larger the business is, the greater the investment in and reliance on computer technology. This is true because the computer has allowed us to communicate much more effectively. The problem arises as the computer begins to take more and more time from management creating inefficiency. The solution is systems management software.

 

Business has long had a need for more information. Management has always sought the answer to such questions as what will sell, when it should be sold, how can we get the product to the consumer quicker, and what inefficiencies are we experiencing. With the advent of the microprocessor, the old adage of be careful what you wish for may be an important consideration. We can now measure so many things and compile so much data that the manufacturing process becomes hard to recognize.

 

Given the right motivation, we can identify and collect an endless stream of facts concerning our business. There is information about the historical needs and uses of the product, what time of year it is most needed, what additions or complementary products most affect its use and so on. We can even spit details of which employee candidate pool is the most likely to successfully work in our industry and where they can be most easily found, attracted, hired and motivated. Unfortunately, we have not found a way to make the day longer or management more multitask capable than we already have. We can hire others to do parts of the business, but that in itself complicates the process and while we gain flexibility, we lose control.

 

This is not to imply that any manager would wish to have less information, far from it. It is that the effort to gain usable, decision-making understanding from the data has been overcome by the methodology for garnering the raw data from which it is distilled. Information carries with it nuances that help determine its meaning in the form of the entering arguments for the collection process. This is the age old recognition that how one asks a question influences the answer to a degree. With the manager expending so much time in collecting reference points and measurements, there is little left to consider the purpose and possible alternative collection means.

 

The reason information systems became such an integral part of business is their ability to enhance the decision making process. When the use of the system becomes so cumbersome and time consuming that it cuts into the time a manager has to explore data and make operational decisions, it has stopped enhancing the business. The complexity of our tools is rapidly becoming more problematic than running a business without them. While there is certainly reason to expend energy training management on new tools and software, it should not continue to erode their time on a day to day basis.

 

It is the essence of management to see the bigger picture, to make the decisions that will not only allow for the day to day business to get done, but to have a solid feel for what needs to be done to stay in business tomorrow. These two aspects of leadership conflict with a critical element of the reality of management, balancing time requirements. To that end, information systems were initiated to allow the manager greater access to information more quickly. While this has been a success, the data has become increasingly complex, and more and more time is eaten up processing it.

 

All leaders intrinsically want to have a feel for what their company is doing. There is no scarier feeling than being responsible for something and not having the first hand knowledge of what is being done to make it happen. This does not mean that the CEO of a company needs to know the name, start time destination and cargo of every truck carrying product within his company, that is what the management hierarchy is about. Unfortunately, the nature of man is to be curious, and if the data is available it is difficult not to get captured in the mountains of minutia.

 

This is the ultimate purpose of and advantage to using systems management software. It keeps the onus of detailed data input and collection distributed across a workforce with the appropriate specialists. Individual employees input the data relevant to their portion of the company process.The software then executes the appropriate queries to collate the correct data to provide managers with the usable information they need in a format they can readily put to operational use.

Monday, August 9, 2010

Cost-effective Network Management: Features And Advantages

With the advent of Information Technology in business came the feature of business automation. Automation not only within one's own sphere of work or operation, but in synchronisation with operations outside the local sphere also. This gave rise to networks. To manage individual networks as an integrated entity came in Network Management and nothing on earth this day is worth if it not be cost effective. We therefore end up with Cost-effective Network Management as a necessity for the day's activity. A network comprises of individual objects, both hardware component and the application or software component. The plethora of objects that make up a network is to be experienced to be believed. A network administrator's job is never a post of envy but one that poses the administrator with problems uncanny.

When any one of these components faces a bug that retards or stops its working the Network Manager is the individual who is called upon to provide a solution. A complete view of the network and its operations from wherever the network manager is located becomes a necessity for providing the solution. The task of the network manager becomes even more difficult due to the fact that the network map is never the same even on successive days at some instance. This occurs as every business house has to continuously adapt to the changes in the market and thereby effect changes in the procedures that he conducts his business. A tool which is capable of providing a continuously updated view of the network and its functioning is the need of the day. This software should also have the capability to permit the network manager remotely manage the various components that make up the network.. Software tools that provide this type of facility to the network administrator is called Managed Service Provider. This tool provides a complete overview of the network along with the various programs that are running at each location. It could be a fully automated software, in which case no human intervention is necessary, or it could be a fully manual system. It could also be a mix of the two that is a hybrid between automatic and semi automatic. The choice of which version is to be used would depend on the availability and ability of the network administrator on the company's payroll.

Cost saving factor of such software requires no amplification. Rather than having individual network manager at each individual physical location trying to talk with each other, one network manager sitting remotely is able to monitor and provide solutions to the individual network system.

To judge the ability of an MSP solution, two major issues are taken into consideration. How deep and wide does the software present the network hierarchy to the network administrator and how strong is its reporting process.

However there are various other factors and features that each individual company would indicate in their product manifesto. Features like ease of deploying the MSP software itself across the entire network. The demand for system resources that the software be inherent with. The prime factor on which would depend the success story of a business house today is how cost-effective a network the house is able to sustain. Managed Service Provider helps is lowering the cost incurred by the business house towards its e-business venture and therefore it can be termed as the most Cost-effective Network Management tool.